A friend of mine told me about his recent bad experience with a motorcycle service shop last weekend. He took his 1999 Honda Valkyrie to We...
A friend of mine told me about his recent bad experience with a motorcycle service shop last weekend. He took his 1999 Honda Valkyrie to West Coast Motorsports, a dealer in Perris, CA. All he needed was a new rear tire put on.
They initially told him it would cost $150.00, and would take 2 hours to complete.
It ended up costing $250.00, and took 6 hours.
Their excuse? They said Valkyries usually take more time. That may be true, but then why did they quote him the original quote?
To rub salt in the wounds, they replaced his custom valve stem cap with one of those black plastic ones. He called them back to look for his cap, and now has to make another trip back to get it.
Oh, and they only filled his new rear tire with 18 pounds of pressure.
I'm one of those types who absolutely hates bad service, especially when they try to tell you that the problem is you. The dyno-tuner at Corona Yamaha tuned my Road Star too lean, and when I complained about it the next day, he insisted it was my error for not knowing how to ride a bike. I took it to Lee's Cycle Service in San Diego, and they tuned it perfectly.
Got any bad motorcyle service stories? Post a comment below.
They initially told him it would cost $150.00, and would take 2 hours to complete.
It ended up costing $250.00, and took 6 hours.
Their excuse? They said Valkyries usually take more time. That may be true, but then why did they quote him the original quote?
To rub salt in the wounds, they replaced his custom valve stem cap with one of those black plastic ones. He called them back to look for his cap, and now has to make another trip back to get it.
Oh, and they only filled his new rear tire with 18 pounds of pressure.
I'm one of those types who absolutely hates bad service, especially when they try to tell you that the problem is you. The dyno-tuner at Corona Yamaha tuned my Road Star too lean, and when I complained about it the next day, he insisted it was my error for not knowing how to ride a bike. I took it to Lee's Cycle Service in San Diego, and they tuned it perfectly.
Got any bad motorcyle service stories? Post a comment below.
